Difficult Conversations Harvard Business Review
Publisher: Harvard Business Review Press

Mistake #1: We fall into a combat mentality. Sometimes things seem to explode in the classroom, and what do we do then? Avoiding difficult conversations hinder your abilities as a negotiator and a manager. Whether it's a performance issue or failed project, there comes a time when leaders have to have difficult conversations with their employees. In a difficult conversation, one party is usually looking for answers. Letting an employee go or giving them a negative review is never easy. Why something was said, or why something did or didn't happen. One mayor barrier to success in business and happiness in life is our inclination to avoid difficult conversations. As a leader you often need to deliver unwelcome or unexpected messages. Handbook for Facilitating Difficult Conversations in the. What types of issues or situations have you found to lead to difficult conversations in the workplace? The co-authors of the bestselling Difficult Conversations help us improve how we handle our toughest business conversations.